_ legal
Effective date: September 29, 2026
Quorum is built by Synthetic Schematics LLC. This policy explains what personal information we collect when you use the Quorum Civil app or the Quorum Works dashboard, how we use it, and your rights over it. We have written this in plain language — if anything is unclear, email us at privacy@synthetic-schematics.com.
_ what we collect
When you create an account, we collect a username and your email address. Your username is what other people see; we never show your real name. If you sign in with Google, Google also shares the name on your Google account with us, and we don't display it. When you submit a community issue, we collect the issue description, photos you attach, and the GPS coordinates or municipality you associate with the report. When you vote on or interact with issues, we record that activity against your account.
If you sign up for Quorum Works as a municipal subscriber, we collect your organization name, billing contact, and payment method (processed by Stripe — we do not store card numbers).
We collect standard server logs including IP addresses, browser or device type, and pages visited. We do not sell this data or use it for advertising.
_ how we use it
Public reports, photos, and votes appear with your username (or anonymously, if you choose) in your town's feed and on the map, and in the global feed if you post there. Public reports may also appear in the Quorum Works dashboard for authorized staff of the municipality responsible.
Reports you mark private stay off the feeds and the map unless you choose to post one to the global feed, and they never appear in the Quorum Works dashboard.
Issue text and photos are sent to Anthropic's API for AI-assisted classification (e.g., determining whether a report is a road issue, drainage issue, or public safety concern). This classification is used to route issues to the correct municipal department. We do not use your data to train third-party AI models.
Your email address is used to send account confirmations, issue resolution notifications, and weekly updates from Synthetic Schematics. When you create your Synthetic Schematics account, a box to receive weekly updates is checked; you can uncheck it before signing up. We keep a record of what you agreed to, when, and your country. You can stop weekly updates at any time from the unsubscribe link in any update or at accounts.synthetic-schematics.com/settings, and it takes effect straight away. Account emails, like confirming your address or resetting your password, are always sent.
_ third-party processors
We use the following third-party services to operate Quorum. Each processes data only as necessary to deliver the service:
Supabase
Authentication and database hosting. User accounts, issues, votes, and session tokens are stored on Supabase infrastructure.
Cloudinary
Photo storage and delivery. Images you upload with issue reports are stored and served via Cloudinary.
Anthropic
AI issue classification. Issue text and images are sent to Anthropic's API to determine issue category and department routing.
Stripe
Payment processing for Quorum Works subscriptions. Stripe handles all payment card data under PCI-DSS compliance. We receive only a subscription status token.
_ data retention
Account data and issue history are retained for as long as your account is active. If you delete your account, your personal information (username, email) is removed within 30 days. Issue reports you submitted may remain in anonymized form to preserve municipal records.
Server logs are retained for 90 days.
_ your rights
You may request a copy of all personal data we hold about you, or request deletion of your account and associated data, by emailing privacy@synthetic-schematics.com. We will respond within 30 days.
You may update your username and email from within the app at any time. You may unsubscribe from non-essential email by clicking the unsubscribe link in any message we send, or change your choices in Settings in the app and at accounts.synthetic-schematics.com/settings.
Residents in the European Economic Area, United Kingdom, or California have additional rights under GDPR, UK GDPR, and the CCPA respectively. Contact us at the address below to exercise those rights.
_ contact
For privacy-related questions, data requests, or deletion requests, contact us at quorum.privacy@synthetic-schematics.com. For general questions, use quorum.support@synthetic-schematics.com.
Synthetic Schematics LLC is the data controller for personal data collected through the Quorum platform.